One message, multitudes of devices
Voice, Email. Fax. SMS, Pager. Mobile phone. Office. Home. However your customers (and others) choose to receive communications, Aelix Solutions delivers powerful options. Aelix's proprietary technology and Electronic Processing Hub permit seamless integration of Aelix's services to corporate databases. The result is individualized content and customized delivery on whatever scale is required.
Extending reach and containing costs
As an outsourced solution provider, Aelix Solutions eliminates the costs and complications of in-house systems while outperforming traditional direct mail and fulfillment operations on every level. Better still, it gives companies direct control of the powerful capabilities for relationship-building and customer service.
- Enables instant response to rapidly changing market conditions.
- Allows closer cooperation with partners, suppliers and employees.
- Helps strengthen customer relationships via individualized communications.
- Provides unprecedented flexibility to integrate with databases, import and merge data, create and manage lists, and schedule transmissions.
Aelix Solutions at work for you
Airlines and other travel-related enterprises can send customers real-time confirmations, seating upgrades, promotional information, schedule changes, directions and more.
Transportation companies can more effectively manage their deliveries through analysis of real time information and direct communications.
Financial services providers can instantly confirm trades, wire transfers and other customer transactions, and help customers keep up with the financial markets.
Companies can alert their traveling sales force to price changes, policy revisions, product enhancements and pass along hot new leads. They can also use the entire suite of Aelix Solutions products to directly communicate with their staff and their customers.
Fast Food restaurants can provide delivery, survey and promotional information to their customers.
Restaurants can provide a real time table availability notification to customers on their cell phones.
Doctors' offices can remind patients of appointments, to refill their prescription and the results of their latest tests. Preventative measures can be sent to a patient in real time depending upon time of the year of other circumstances.
Emergency Notification can be quickly and securely accomplished for any event. Personnel availability, facility or network emergencies, storm, tornado or other weather notifications can be responded to immediately and automatically. Clients have the ability, through a custom GUI, to change the timing, event, and recipient notifications in real time making this a most powerful tool.
There are countless other uses for OmniReach; see our expanded case studies for more details.
Intelligent features and functions
Aelix Solutions services have been designed to meet the widest possible range of communications demands, on the technical side as well as the tactical.
- Creates variable marketing databases to provide customized content delivery.
- Captures and faxes Web pages.
- Attaches HTML documents to faxes.
- Creates customized Internet applications or APIs to enhance customer communication.
- Tracks and confirms delivery of critical messages.
- Sends notification of undelivered/rejected messages - wrong fax number, email domain, email user, etc.
- Creates and manages recipient lists and imports data from other applications and/or databases.
- Accepts customer data as streaming/real time, in batches or via Web form.
- Robust and highly scalable fax and voice engines.
- Scalable and customizable architecture.
- Redundant, load balanced server array.
- World class data center with fully redundant power, networking, HVAC and top level security.
- Utilizes SQL, the world's leading information management platform, offering unmatched data availability, data integrity, low recovery time and fault tolerance capability.
- Supported input channel formats: PSTN or TCP/IP (WAP, SMTP, www or http, RDBMS, Sockets and FTP).
For further information on how Aelix Solutions could develop and provide a similar solution for your company contact us at info@aelix.com.
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